Shipping policy
SHIPPING POLICY
RLA Athleticwear currently ships within New Zealand.
SHIPPING RATES
Standard shipping is $10 NZD.
FREE standard shipping is available on orders of $110 NZD or more.
DELIVERY
Estimated delivery time is 3–5 business days. Delivery times are estimates and may be affected by courier delays, public holidays, rural delivery, weather, or other circumstances outside our control.
ORDER PROCESSING
Orders are prepared for dispatch as soon as possible after payment has been confirmed. You will receive shipping or tracking information when available once your order has been dispatched.
INCORRECT DELIVERY DETAILS
Please make sure your delivery information is correct when placing your order. RLA Athleticwear is not responsible for delays caused by incorrect or incomplete delivery information supplied by the customer.
LOST OR DAMAGED DELIVERIES
If your order arrives damaged or you believe it has been lost in transit, please contact us at support@rlaathleticwear.com as soon as possible so we can investigate and arrange an appropriate resolution.
Nothing in this policy limits your rights under applicable New Zealand consumer law.